About the Job 

The Monitoring, Evaluation and Learning (MEL) team is embedded with the Research and Program Development Department (RPD) at QRF, undertakes programmatic and policy‐oriented research to support the improvement of Arabic Literacy outcomes in Jordan.

The MEL team provides support and guidance on the design and development of appropriate, robust, and ethical monitoring and evaluation frameworks as well as supports formative research studies produced to inform policy making.  

The Senior MEL Officer supports the design and implementation of monitoring, evaluation, and learning activities across projects. This role focuses on ensuring high-quality data collection, analysis, and reporting while contributing to learning and adaptive management practices. The Monitoring and Evaluation Senior Officer shall be contributing to the creation of high quality, credible evidence that can be used for a range of key practices at different levels including program and project design and improvement for QRF and its partners, and parental choices and behaviors, as well as influencing governmental decision making

Main duties and responsibilities: 

MEL Design and Support

• Contribute to the development of theories of change, program logic, and logical frameworks for projects.

• Support the implementation of MEL systems and tools, ensuring alignment with program goals and reporting requirements.

Evaluation Management Data Quality Assurance

• Assist in designing evaluations using both quantitative (experimental and quasi-experimental) and qualitative methods to measure impact rigorously.

• Lead Evaluation studies ensuring robust design, timely delivery or coordination with different stakeholders; for both in house, and externally implemented evaluations; with guidance from the MEL manager.

• Set up and maintain data collection and evaluation tools, dashboards, and templates, automating processes where possible.

• Perform data checks for evaluation data, highlight inconsistencies, and ensure data quality and completeness for reporting purposes.

• Assist in periodic monitoring activities, data quality assessments, and follow-up on identified gaps.

Learning and Reflection

• Lead the documentation of lessons learned and the preparation of MEL data for pause-and-reflect sessions.

• Coordinate with teams to ensure follow-up on recommendations and action points from learning sessions.

• Contribute to building an agile learning cycle within the organsiation, for better generation, documentation and use of lessons learnt.

Data Tools and Advanced Analysis

• Employ advanced quantitative data analysis skills using tools such as Excel, Stata, SPSS, R, or Python.

• Apply qualitative data collection and analysis skills to derive insights from non-numeric data sources.

Capacity Building and Team Support

• Provide training and support to project teams on data collection, monitoring and evaluation tools, and analysis techniques.

• Collaborate with MEL team members to enhance overall team capacity and performance.

Dissemination and Reporting

• Assist in the development of evaluation reports, policy briefs, and other outputs for internal and external stakeholders.

• Support knowledge-sharing efforts by contributing insights for workshops, conferences, and events.

Stakeholder Collaboration

• Work closely with project teams, affiliates, and partners to align MEL activities with program and organizational objectives.

Requirements

Educational Level 

• Bachelor’s degree in Economics, Statistics,  Education, Data Science,  Engineering, and Social Research

Years of experience 

• Minimum of 3 years of experience in a relevant field.

• Evaluative work experience in a relevant field: education, economic development, public policy, research, consulting, etc.

• Work experience in relevant fields: education, economic development, public policy, research, consulting, etc.

• Academic or professional experience in monitoring and evaluation with knowledge of the different forms and challenges associated with evaluation models (e.g. Impact, Theory-Based, etc.).

Languages: 

• Fluent in spoken and written English 

• Fluent in spoken and written Arabic

Description

About the Job 

Edraak is seeking a talented Digital Marketing Officer to join our team in Amman. This role is ideal for a dynamic and creative individual who is skilled in various aspects of digital marketing. The candidate will be responsible for developing and implementing effective digital marketing and organizational communication strategies to enhance Edraak’s presence, visibility, and standing within the MENA region and global audience.

Main duties and responsibilities: 

• Social Media Marketing: Develop and manage social media strategies across platforms (Facebook, Twitter/X, Instagram, LinkedIn, YouTube, etc.), including content creation, scheduling, community engagement, and performance analysis to optimize reach and impact.
• Digital Campaigns & Online Marketing: Plan and execute digital marketing campaigns, including SEO, SEM, display ads, and email marketing, to drive traffic, engagement, and conversions.
• Content Management: Maintain and update website content using content management systems (CMS) to ensure accuracy, relevance, and alignment with Edraak’s brand voice.
• Integrated Digital Strategy: Design and implement comprehensive digital marketing strategies that leverage multiple channels, ensuring alignment with Edraak’s and Queen Rania Foundation’s strategic objectives.
• Storytelling & Impact Narratives: Identify and document powerful stories of learners and beneficiaries to highlight Edraak’s impact and promote our mission of opportunity and economic mobility through education.
• Content Creation & Marketing: Develop high-quality written content including blogs, articles, and newsletters tailored to Edraak’s diverse audiences.
• Design & Multimedia Production: Create engaging visual content, including social media graphics, infographics, and short videos using design and editing tools.
• Public Relations Support: Assist in drafting press releases, preparing media kits, and coordinating media outreach to ensure alignment between digital communications and public relations efforts.
• Event & Campaign Support: Support the planning and execution of public events, campaigns, and workshops, including branding, logistics, and live or post-event digital coverage.
• Analytics & Reporting: Track, analyze, and report on the performance of digital campaigns using tools like Google Analytics, Google Ads, and CRM systems. Provide insights and recommendations for improvement.

Requirements

Job Qualifications: 

• Educational Level: Bachelor’s degree in Marketing, e-Marketing, Communications, or a related field.
• Years of experience: 2-4 years of experience in digital marketing or communications, with a proven track record in social media marketing, content development, and/or campaign management.  

Other Qualifications

• Proficiency in CMS platforms (e.g., WordPress), SEO tools, Google Ads, Google Analytics, and CRM software.
• Strong design and video editing skills using tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere), Canva, or similar.
• Excellent copywriting and editing skills tailored to different digital formats.
• Strong understanding of current online marketing concepts, strategies, and best practices.
• Ability to analyze data and provide insights from various digital marketing tools.
• Creative thinker with the ability to generate innovative ideas and solutions.

Languages: 

• Arabic: Fluent in spoken and written Arabic.
• English: Professional proficiency in spoken and written English.

Summary

Experience Required:

1 year(s) minimum

Career Level:

Entry

About the Job:

The Program Associate Manager will lead the direction and execution of one of QRF’s core programs. He / She coordinates, directs, and oversees the implementation of the program and team, including a set of related projects and activities (usually over several years) in order to deliver the program's outcomes and QRF's strategic objective(s). He/She will work in close coordination with the Programmes Director, project teams, and all relevant internal and external stakeholders.

Roles and Responsibilities: 

• Leads the development of the program’s budget and reviews and approves project budgets annually and upon request. Also contributes/leads on components of proposal development as needed.
• Leads project teams and provides support and guidance to achieve the program's and projects’ goals and objectives. 
• Develop and review internal and external reports and documents as needed and requested.
• Advises Programmes Director on the program’s future direction based on evidence and context.
• Contribute to the setting of the department’s policies, procedures & processes and ensure proper implementation.
• Defines the program's governance framework, outlining and defining roles and responsibilities, reporting mechanisms, and decision-making tolerances in coordination with the program's director.
• Align program and project plans with organizational strategy and theory of change.
• Participate in the program and projects’ research and design activities with clear goals, objectives, and timelines.
• Understand and integrate technical, cultural, and stakeholder contexts into the program and project’s design.
• Manage necessary resources, including funding and personnel, to implement and sustain the program.
• Ensure efficient and timely allocation of resources across projects.
• Align team activities with the program's vision and organizational goals.
• Identify, map, and manage internal and external stakeholders.
• Maintain relationships with key program internal and external stakeholders, partners, and donors.
• Conduct regular reviews and lessons learned meetings to improve program efficiency.
• Develop and manage implementation plans, budgets, and program activities, and oversee the projects’ activities.
• Coordinate program interdependencies, ensure timely delivery, and adhere to different donor(s) regulations.
• Monitor financial accuracy and manage the overall program’s budget variances.
• Ensure compliance with local laws, regulations, and donor requirements.
• Promote and advocate continuous improvement and learning.
• Lead in capturing and acting on program-level lessons learned and contributes to the project-level lessons learned. 
• Provide advice and recommendations on data collection and contribute to evaluations.
• Identify, analyze, and manage program-level risks.
• Support project managers in risk management and issue management, and resolution.
• Escalate and manage risks affecting multiple projects to the Programme director and relevant staff.
• Lead and manage program closure processes and oversee the project’s closure processes. 
• Ensure the program’s sustainability and scalability activities are carried out as planned.
• Complete and archive all administrative, financial, and contractual elements in a timely manner.

Requirements

Education:

• Bachelor's in a related field, e.g., social sciences, education, business development, business management, etc.

Years of Experience:

• Minimum of 7 years of experience – at least two to three years in a program management role.

Languages:

• Fluent in spoken and written Arabic
• Proficiency in spoken and written English

About the Job: 

The Research & Design Specialist will be responsible for identifying, designing, and iterating interventions in education with a focus on literacy and early childhood development. The work involves designing interventions based on reliable evidence, a deep understanding of local context, and an eye on QRF's strategic direction and ambitions.

This position involves working across QRF existing programs to improve the design based on unraveling evidence and Monitoring, Evaluation, and Learning, and integrating behavioral science in these programs and interventions. The role includes offering technical support to partners of QRF on Early Childhood Development and behavioral science.

The candidate must have strong knowledge of a variety of research methods and their uses depending on the research questions. They must also be able to apply a number of research methods (qualitative or quantitative) to support program design. Essential competencies include a growth mindset and willingness to learn flexibility, and adaptability.

The Research and Design Specialist will be responsible for staying on top of the latest evidence and approaches in intervention design and iteration and subject knowledge in Early Childhood Development and behavioral science.

Main duties and responsibilities: 

• Conduct secondary and primary research to effectively design and iterate interventions that meet target audiences’ needs and strategic outcomes.
• Draft concept notes and proposals for interventions, in addition to presentations to executive management to present the case for intervention.
• Keeping track of program performance, implementation fidelity, MEL outcomes, and implementation costs to inform iteration and offer recommendations on the future of programs, e.g., take to scale or not.
• Develop Theories of Change in collaboration with the MEL team and project team and determine the research/ evaluation questions for testing phases of programs.
• Set project goals and priorities in collaboration with Project/program manager, Marketing and Communications team, MEL team, and other relevant project team members.
• Support QRF partners in improving their projects and program designs by conducting research, behavioral science principles, and design principles. This work could include workshops, training, and report writing for the partners.
• Contribute to QRF strategy development, mainly supporting research and recommendations.
• Querying the evidence, designing and conducting primary and secondary research, synthesizing evidence, writing, and presenting.
• Draft ToRs, and service agreements based on the QRF template and conduct procurement for projects as needed, e.g., technical expertise, data collection, etc.
• Manage assigned R&D projects according to QRF's Project Management standards, e.g., project timelines, risk identification, and management, reporting and closure policies, etc.
• Document work, deliverables, and projects according to QRF documentation standards and procedures.
• Attend and contribute to meetings as required for projects.

Job Qualifications: 

Educational Level 

• Bachelor’s degree in a relevant discipline (e.g., Economics, Behavioral Science, Early Childhood Development).

Years of experience 

• Min of 5 years of experience in a relevant field. 
• Prior NGO experience is required. 
• Research and Design work experience in a relevant field: education, economic development, public policy, research, consulting, etc.
• Academic or professional experience in Research and Design with solid knowledge of behavioral science focus. 

Languages: 

• Fluent in spoken and written Arabic
• Proficiency in spoken and written English